How to Deal with Anger at Work
We are emotional beings. Expressing emotion during a bout of frustration or fear isn’t something to hide, nor should it induce guilt or shame. Yet I see a different picture when I visit workplaces to teach emotional intelligence and resilience. Students often tell me privately, “Emotions are not welcome at work.”
In many work environments, expressing emotion is seen as unprofessional. But when we’re compelled to check our feelings at the door, we tend to disengage from our duties, feel alienated from our team members, and have less creativity. No one feels comfortable showing who they really are.
Researchers from the likes of Google and MIT find psychological safety to be one of the most important elements of successful teams — and thus high-performing organizations. Psychologically safe workplaces create space for teams to share feelings, needs, and truth without reprisal or punishment, and they foster an environment in which people can share their wholes selves.… READ MORE...